024 INTERVIEW: Brad Burgart – GM, Rosedale Golf Club – Leading With Culture, Enhancing Member Experience, and Embracing AI To Reduce Friction and Elevate Service

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The AceCall.ai Podcast

AceCall.ai

35 episodes

6 days ago

The AceCall.ai Podcast Helps Golf Club Managers Win With AI and is your go-to resource to learn how to leverage AI-driven tech to elevate member experiences, streamline operations, and build world-class golf clubs. Hosted by Clayton Elliott and Brad Milligan, the founders of AceCall.ai, this podcast dives into the transformative power of Voice AI and other cutting-edge AI solutions designed specifically for modern golf club management. Each episode explores real-world strategies, expert interviews, and game-changing innovations to help GMs stay ahead in an industry that’s rapidly evolving.

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Management

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024 INTERVIEW: Brad Burgart – GM, Rosedale Golf Club – Leading With Culture, Enhancing Member Experience, and Embracing AI To Reduce Friction and Elevate Service

The AceCall.ai Podcast

59 minutes 53 seconds

7 months ago

024 INTERVIEW: Brad Burgart – GM, Rosedale Golf Club – Leading With Culture, Enhancing Member Experience, and Embracing AI To Reduce Friction and Elevate Service

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Call +1 (866) 838-8581 to claim your FREE copy of The Golf Club A.I. Amplifier™, a short, high-value guide designed to help you maximize your productivity with ChatGPT—whether you’re brand new to it or already using AI.

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And test our "AceCall Golf Club" receptionist while you're at it—ask it anything a caller might ask a semi-private, year-round golf club. You'll be amazed at what Voice AI can do for your operation.

-------------------------------------------------------------------🔊 Episode Description:

Welcome to another episode of The AceCall.ai Podcast, where we help golf club managers win with AI!

In this episode of The AceCall.ai Podcast, we sit down with Brad Burgart, the General Manager of Rosedale Golf Club—one of Canada’s most prestigious and storied private clubs.

With more than 25 years in the PGA of Canada and leadership roles at Fairview Mountain, Predator Ridge, and Capilano, Brad brings deep insight into what it takes to run a world-class club in a modern era.

We explore:

What sets Rosedale apart and how it maintains its prestige in a changing world
The biggest challenges facing private clubs today—and what forward-thinking GMs are doing to solve them
The importance of frictionless member experiences and how small touchpoints create lasting impact
How AI can streamline club operations without sacrificing tradition or service
The future of food & beverage service, staff onboarding, and member personalization through intelligent tech
Why culture and team alignment remain the cornerstone of great golf club leadership

Whether you're managing a public, semi-private, or private club, Brad’s wisdom around balancing innovation with tradition will inspire you to think bigger about your club’s potential.

👉 Don’t forget to subscribe to The AceCall.ai Podcast for more expert insights on AI in golf club management!

🔗 Listen on Apple, Google, and all other podcast players here: https://acecall.ai/podcast

🔊 Listen Now and Take Your Club to the Next Level!

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