This one is deeply personal, and I’m so glad I get to share it with you.
In this episode, I sit down with Ronda Amende, founder of TimeOut, a charity that connects terminally ill people and their families with donated holiday homes across New Zealand. Her story is honest, moving, and an incredible reminder of the human side of what we do in accommodation.
💡 We often focus on occupancy rates, automation, and scale — but what if a few unused nights could change someone’s life? What if your business could make a difference without costing you a thing?
Ronda and I dive into what it means to lead with heart, the power of community, and how kindness can become your most valuable brand asset. Whether you manage five listings or five hundred, this conversation will shift how you think about success, impact, and contribution.
#PurposeDrivenHospitality
#ShortTermRentalImpact
#KindnessIsStrategy
📋 In this episode, we discuss:
00:00 Welcome & Season Wrap-Up with Ronda Amende
01:45 Ronda’s Role at TimeOut & Career Background
04:15 How Hospitality Has Shaped Her Leadership Style
08:30 Diversity, Inclusion & Representation in the Industry
13:50 Leading Through Change: Personal Reflections
17:25 The Power of Connection & Community
22:00 Words of Advice for Future Leaders
26:15 Reflections on the STRIVE Community & What’s Next
29:45 Final Thoughts & Season Farewell
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🥊 Hotel - BNB - STR Owners! 🥊
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