Transforming the Department of Defence with Savan Kong. Today my guest is Savan Kong. Savan has a unique resume and set of experiences. He was most recently the first ever Customer Experience Officer for the United States Department of Defense. One of the largest organizations of any kind in the world. When the CIO of the DOD tapped Savan to pioneer the new CXO role, Savan brought a design mindset to the job in every way. And in this episode, he's going to share his mindset and m...
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Transforming the Department of Defence with Savan Kong. Today my guest is Savan Kong. Savan has a unique resume and set of experiences. He was most recently the first ever Customer Experience Officer for the United States Department of Defense. One of the largest organizations of any kind in the world. When the CIO of the DOD tapped Savan to pioneer the new CXO role, Savan brought a design mindset to the job in every way. And in this episode, he's going to share his mindset and m...
Today my guest is Lawrence Eta, Chief Technology Officer at the City of Toronto. Toronto is the fourth largest municipality in North America, behind Mexico city, New York city, and Los Angeles. Toronto is one of the most multicultural cities in the world. And it's the home of much of Canada's media and cultural community, as well as the headquarters of Canada's five largest banks. Toronto's population is about as diverse as it gets both culturally and economically, and the city faces unique,...
The 311 Podcast
Transforming the Department of Defence with Savan Kong. Today my guest is Savan Kong. Savan has a unique resume and set of experiences. He was most recently the first ever Customer Experience Officer for the United States Department of Defense. One of the largest organizations of any kind in the world. When the CIO of the DOD tapped Savan to pioneer the new CXO role, Savan brought a design mindset to the job in every way. And in this episode, he's going to share his mindset and m...