Transforming the Department of Defence with Savan Kong. Today my guest is Savan Kong. Savan has a unique resume and set of experiences. He was most recently the first ever Customer Experience Officer for the United States Department of Defense. One of the largest organizations of any kind in the world. When the CIO of the DOD tapped Savan to pioneer the new CXO role, Savan brought a design mindset to the job in every way. And in this episode, he's going to share his mindset and m...
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Transforming the Department of Defence with Savan Kong. Today my guest is Savan Kong. Savan has a unique resume and set of experiences. He was most recently the first ever Customer Experience Officer for the United States Department of Defense. One of the largest organizations of any kind in the world. When the CIO of the DOD tapped Savan to pioneer the new CXO role, Savan brought a design mindset to the job in every way. And in this episode, he's going to share his mindset and m...
Bianca Tomazeli, senior advisor for architecture, security and innovation at Ville du Montreal, joins Paul to share her experience building an open source practice and talks about collaboration, cost management, and long term support. Find out more about Montreal's open source work at: https://github.com/opensourcecities/montreal This is a show about the people that make digital public service work. If you'd like to find out more, visit northern.co/311-podcast/ We're going to keep having c...
The 311 Podcast
Transforming the Department of Defence with Savan Kong. Today my guest is Savan Kong. Savan has a unique resume and set of experiences. He was most recently the first ever Customer Experience Officer for the United States Department of Defense. One of the largest organizations of any kind in the world. When the CIO of the DOD tapped Savan to pioneer the new CXO role, Savan brought a design mindset to the job in every way. And in this episode, he's going to share his mindset and m...