In today's fast-paced business environment, IT organizations are expected to do more than just keep the lights on. They are expected to add value to the business by enabling growth, driving innovation, and improving operational efficiency. To accomplish this, IT organizations must constantly measure their own operational success and impact to the business. In today’s podcast episode, Keith Cole, IT Operations Manager at NTT DATA Services, shares how qualitative and quantitative data can...
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In today's fast-paced business environment, IT organizations are expected to do more than just keep the lights on. They are expected to add value to the business by enabling growth, driving innovation, and improving operational efficiency. To accomplish this, IT organizations must constantly measure their own operational success and impact to the business. In today’s podcast episode, Keith Cole, IT Operations Manager at NTT DATA Services, shares how qualitative and quantitative data can...
Measuring What Matters – How Data Can Help to Make or Break your IT Operations Strategy
That's Great IT!
34 minutes
2 years ago
Measuring What Matters – How Data Can Help to Make or Break your IT Operations Strategy
In today's fast-paced business environment, IT organizations are expected to do more than just keep the lights on. They are expected to add value to the business by enabling growth, driving innovation, and improving operational efficiency. To accomplish this, IT organizations must constantly measure their own operational success and impact to the business. In today’s podcast episode, Keith Cole, IT Operations Manager at NTT DATA Services, shares how qualitative and quantitative data can...
That's Great IT!
In today's fast-paced business environment, IT organizations are expected to do more than just keep the lights on. They are expected to add value to the business by enabling growth, driving innovation, and improving operational efficiency. To accomplish this, IT organizations must constantly measure their own operational success and impact to the business. In today’s podcast episode, Keith Cole, IT Operations Manager at NTT DATA Services, shares how qualitative and quantitative data can...