In this episode of That Tech Pod, Laura and Kevin talk with Kevin's brother, Dr. Ross Albert, Medical Director of Hartford HealthCare at Home Hospice and Palliative Care, about one of the most unsettling trends in the digital age: health misinformation driven by AI. The conversation kicks off with a real case of a man hospitalized after following ChatGPT’s bad advice and spirals into the broader question of why people are so quick to trust AI over actual doctors. Ross shares what it’s like wh...
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In this episode of That Tech Pod, Laura and Kevin talk with Kevin's brother, Dr. Ross Albert, Medical Director of Hartford HealthCare at Home Hospice and Palliative Care, about one of the most unsettling trends in the digital age: health misinformation driven by AI. The conversation kicks off with a real case of a man hospitalized after following ChatGPT’s bad advice and spirals into the broader question of why people are so quick to trust AI over actual doctors. Ross shares what it’s like wh...
Beyond Automation: Agentic AI and the Future of Customer Engagement with Dikshant Dave
That Tech Pod
25 minutes
4 months ago
Beyond Automation: Agentic AI and the Future of Customer Engagement with Dikshant Dave
Today is a special episode. This is our 250th episode! To celebrate, Laura and Kevin sit down with Dikshant Dave, a three-time founder and current CEO of Zigment, to explore the next frontier in AI, Agentic AI. Dikshant breaks down what sets Zigment apart in the crowded marketing tech world and explains how Agentic AI systems do more than just automate, they learn, adapt, and make decisions on the fly. The conversation touches on his journey through multiple startups, the challenges of balan...
That Tech Pod
In this episode of That Tech Pod, Laura and Kevin talk with Kevin's brother, Dr. Ross Albert, Medical Director of Hartford HealthCare at Home Hospice and Palliative Care, about one of the most unsettling trends in the digital age: health misinformation driven by AI. The conversation kicks off with a real case of a man hospitalized after following ChatGPT’s bad advice and spirals into the broader question of why people are so quick to trust AI over actual doctors. Ross shares what it’s like wh...
