Michelle Parsons, Chief Product Officer at Lex and former product leader at Kayak, Spotify, Netflix and Hinge, joins That Pivotal Moment of Change for a wide-ranging conversation on product, leadership and personal growth.

She shares the story behind Lex’s bold pivot from a dating app to a thriving LGBTQ+ community platform—and what it really took to make that shift stick. From spotting early user signals to staying grounded in brand values, Michelle unpacks the decision-making behind a major product transformation.

We also explore the lessons she’s picked up throughout her career:

• The power (and risk) of product pivots

• Making room for growth, not just growth metrics

• What she learned from taking on too much, too fast

• Why great PMs focus on human connection, not just conversion

Whether you're early in your product career or leading at scale, Michelle’s insights are both practical and inspiring.