Welcome to #QualityMatters — the podcast where quality management meets the real world. Hosted by Kyle Chambers, founder of Texas Quality Assurance and creator of the TQA Cloud platform, this show makes ISO 9001, ISO 45001, and API Q1 practical, understandable, and actually useful for everyday business operations.
Each episode explores what quality and risk management really look like on the ground — in manufacturing shops, industrial services, oil and gas, and field operations — where the work is fast-paced, the people are stretched thin, and every process has to make sense to survive.
You’ll hear how to:
Build and maintain systems that support ISO 9001 without drowning in paperwork.
Turn audits, NCRs, and CAPAs into opportunities for improvement instead of frustration.
Simplify document control and version management using tools that your team will actually use.
Train employees effectively and prove competence without endless spreadsheets.
Bring risk-based thinking to life in a way that fits your company’s culture and resources.
Use management review and internal audits to drive real performance — not just tick boxes.
Understand how technology, AI, and mobile tools are transforming the QMS landscape.
Kyle brings over two decades of hands-on experience working with organizations across Texas and beyond, helping small and mid-sized businesses reach compliance with ISO 9001, ISO 45001, and API Q1. He knows the standards, but more importantly, he knows how people actually work — and where quality systems succeed or fail in the field.
The #QualityMatters podcast started as a way to make complex topics like “risk-based thinking” or “document control” simple, relatable, and even a little fun. From customer satisfaction and safety culture to supplier quality and management of change, every episode breaks down a real-world challenge and offers actionable takeaways you can use right away.
Whether you’re a Quality Manager, Safety Coordinator, or small-business owner wearing too many hats, #QualityMatters gives you common-sense tools to make compliance achievable and improvement sustainable.
New episodes drop monthly, featuring interviews with quality leaders, safety professionals, auditors, and entrepreneurs who prove that quality truly matters — not just in documentation, but in the way teams work every day.
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Welcome to #QualityMatters — the podcast where quality management meets the real world. Hosted by Kyle Chambers, founder of Texas Quality Assurance and creator of the TQA Cloud platform, this show makes ISO 9001, ISO 45001, and API Q1 practical, understandable, and actually useful for everyday business operations.
Each episode explores what quality and risk management really look like on the ground — in manufacturing shops, industrial services, oil and gas, and field operations — where the work is fast-paced, the people are stretched thin, and every process has to make sense to survive.
You’ll hear how to:
Build and maintain systems that support ISO 9001 without drowning in paperwork.
Turn audits, NCRs, and CAPAs into opportunities for improvement instead of frustration.
Simplify document control and version management using tools that your team will actually use.
Train employees effectively and prove competence without endless spreadsheets.
Bring risk-based thinking to life in a way that fits your company’s culture and resources.
Use management review and internal audits to drive real performance — not just tick boxes.
Understand how technology, AI, and mobile tools are transforming the QMS landscape.
Kyle brings over two decades of hands-on experience working with organizations across Texas and beyond, helping small and mid-sized businesses reach compliance with ISO 9001, ISO 45001, and API Q1. He knows the standards, but more importantly, he knows how people actually work — and where quality systems succeed or fail in the field.
The #QualityMatters podcast started as a way to make complex topics like “risk-based thinking” or “document control” simple, relatable, and even a little fun. From customer satisfaction and safety culture to supplier quality and management of change, every episode breaks down a real-world challenge and offers actionable takeaways you can use right away.
Whether you’re a Quality Manager, Safety Coordinator, or small-business owner wearing too many hats, #QualityMatters gives you common-sense tools to make compliance achievable and improvement sustainable.
New episodes drop monthly, featuring interviews with quality leaders, safety professionals, auditors, and entrepreneurs who prove that quality truly matters — not just in documentation, but in the way teams work every day.
Ep 216 – Climate Change Amendment in ISO 9001 #QualityMatters
Understanding the Climate Change Amendment in ISO 9001
In Episode 216 of #QualityMatters, we explore the climate change amendment, a concise yet impactful update to ISO 9001 that compels organizations to identify and address climate-related risks within their quality management systems. This climate change amendment—just two lines of text—requires companies to determine whether climate change is an issue and to integrate relevant controls into their existing processes.
Why ISO 9001 Amendment Matters Now
ISO 9001 has long embraced risk-based thinking, but until recently, “environmental” considerations focused on product conformity and resource usage. The new ISO 9001 amendment explicitly brings climate risk into scope, aligning quality management with global sustainability goals. By articulating climate change as an “interested party” requirement, the amendment extends the standard’s reach into environmental stewardship without creating a separate ISO document.
Exact Wording of the Two-Line Update
The amendment reads:
* The organization shall determine whether climate change is an issue that can affect its quality management system.
* Where such issues are identified, the organization shall plan and implement actions to address these climate-related risks and opportunities.
Though minimal, this language integrates seamlessly into Clauses 4 and 6 of ISO 9001:2015, reinforcing the risk-based framework and ensuring that climate considerations become an embedded part of continual improvement.
“Determine whether climate change is an issue” may sound broad, but organizations can ground this in real-world examples. For instance:
* Manufacturers assess supply-chain vulnerabilities due to extreme weather events.
* Service providers evaluate energy-use efficiency and carbon footprint in daily operations.
* Agricultural operations might switch from diesel-based to biofuel-based equipment or adopt no-till practices to reduce greenhouse gas emissions.
By mapping these risks in a dedicated section of the risk register, companies demonstrate compliance with the climate change amendment and strengthen overall process resilience.
IAF Guidance: What Auditors Need to Know
Shortly after publication, the International Accreditation Forum (IAF guidance) issued a complementary document outlining how auditors should verify compliance:
* Evidence gathering: Auditors must review documented risk assessments and climate-related action plans.
* Scope expansion: Interviews with process owners should probe climate mitigation measures alongside traditional quality controls.
* Audit time allocation: Expect an additional 30–60 minutes to cover climate topics thoroughly.
This IAF guidance ensures consistent treatment across c...
Welcome to #QualityMatters — the podcast where quality management meets the real world. Hosted by Kyle Chambers, founder of Texas Quality Assurance and creator of the TQA Cloud platform, this show makes ISO 9001, ISO 45001, and API Q1 practical, understandable, and actually useful for everyday business operations.
Each episode explores what quality and risk management really look like on the ground — in manufacturing shops, industrial services, oil and gas, and field operations — where the work is fast-paced, the people are stretched thin, and every process has to make sense to survive.
You’ll hear how to:
Build and maintain systems that support ISO 9001 without drowning in paperwork.
Turn audits, NCRs, and CAPAs into opportunities for improvement instead of frustration.
Simplify document control and version management using tools that your team will actually use.
Train employees effectively and prove competence without endless spreadsheets.
Bring risk-based thinking to life in a way that fits your company’s culture and resources.
Use management review and internal audits to drive real performance — not just tick boxes.
Understand how technology, AI, and mobile tools are transforming the QMS landscape.
Kyle brings over two decades of hands-on experience working with organizations across Texas and beyond, helping small and mid-sized businesses reach compliance with ISO 9001, ISO 45001, and API Q1. He knows the standards, but more importantly, he knows how people actually work — and where quality systems succeed or fail in the field.
The #QualityMatters podcast started as a way to make complex topics like “risk-based thinking” or “document control” simple, relatable, and even a little fun. From customer satisfaction and safety culture to supplier quality and management of change, every episode breaks down a real-world challenge and offers actionable takeaways you can use right away.
Whether you’re a Quality Manager, Safety Coordinator, or small-business owner wearing too many hats, #QualityMatters gives you common-sense tools to make compliance achievable and improvement sustainable.
New episodes drop monthly, featuring interviews with quality leaders, safety professionals, auditors, and entrepreneurs who prove that quality truly matters — not just in documentation, but in the way teams work every day.
