We’ve spent the last 30 years challenging the management myths that simply don’t work in a managed services environment and replaced them with a “best in class” process that does – every time. Right now, the Clients for Life® Client Retention Process is protecting just over $23 billion worth of contracts for some of the largest and most successful service management companies in the world.
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We’ve spent the last 30 years challenging the management myths that simply don’t work in a managed services environment and replaced them with a “best in class” process that does – every time. Right now, the Clients for Life® Client Retention Process is protecting just over $23 billion worth of contracts for some of the largest and most successful service management companies in the world.
YES, IT IS! You don’t think so? Picture yourself at an operating forecast meeting. You’re seated around a conference table. There are six of you, including the boss. She has just put that very question on the table for discussion – “Do you think that it is possible to retain 100% of our clients this year?” Awkward silence. “Do you think we should plan for attrition?” More silence.
Tenacity Podcast
We’ve spent the last 30 years challenging the management myths that simply don’t work in a managed services environment and replaced them with a “best in class” process that does – every time. Right now, the Clients for Life® Client Retention Process is protecting just over $23 billion worth of contracts for some of the largest and most successful service management companies in the world.
