We’ve spent the last 30 years challenging the management myths that simply don’t work in a managed services environment and replaced them with a “best in class” process that does – every time. Right now, the Clients for Life® Client Retention Process is protecting just over $23 billion worth of contracts for some of the largest and most successful service management companies in the world.
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We’ve spent the last 30 years challenging the management myths that simply don’t work in a managed services environment and replaced them with a “best in class” process that does – every time. Right now, the Clients for Life® Client Retention Process is protecting just over $23 billion worth of contracts for some of the largest and most successful service management companies in the world.
Are You Over-Investing (In Acquiring New Clients)?
Tenacity Podcast
2 minutes 37 seconds
6 years ago
Are You Over-Investing (In Acquiring New Clients)?
Are you over-investing (in acquiring new clients)? Probably. At least if you fit the pattern of most service management companies we encounter. The notion that growth comes from the next new client you sell is fallacious, that is, if your client retention house is not yet in order.
Tenacity Podcast
We’ve spent the last 30 years challenging the management myths that simply don’t work in a managed services environment and replaced them with a “best in class” process that does – every time. Right now, the Clients for Life® Client Retention Process is protecting just over $23 billion worth of contracts for some of the largest and most successful service management companies in the world.
