On today’s episode…disasters. Whether from wildfires, hurricanes and tornados to flu outbreaks and mass shootings — disasters are unfortunately a part of life. During these difficult times, the benefits of a centralized approach to care are essential —and demonstrates the importance of planning and regular disaster drills. On this episode, we begin a disaster readiness series, hearing from health professionals who put those disaster drills into practice. They recently told their stories at TeleTracking’s TeleCon 19. In this four part series, we begin with Sandra Gonzales, Trauma Program Director and Arturo Vilalobos, Administrator on Duty – both from UMC El Paso. The two tell us how the disaster of the El Paso shootings unfolded in their command centers. What you'll learn: • Tracking beds during a tragedy (1:05) • Putting preparation into action (2:20) • Communicating with first responders (3:20) • Managing rumors and social media (5:45)