S1 EP1 How to use the phone to sell through Covid-19 and beyond

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Telephone Selling with Integrity

Gary (Gaz) Morgan

7 episodes

4 days ago

This podcast is for Directors, Business Owners and Managers who lead telesales, inside sales, telemarketing and customer service call handling teams. Basically, it’s for any business leader that wants their teams to sell over the phone with integrity. “Telephone selling with integrity” means…. “Saying and doing the right thing on the call even when nobody else is listening” This podcast is hosted by me Gary (Gaz) Morgan. I am a telecommunication expert, sales & leadership coach and a certified emotional intelligence practitioner and keynote speaker. I hope you enjoy the episodes. Gaz

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S1 EP1 How to use the phone to sell through Covid-19 and beyond

Telephone Selling with Integrity

23 minutes 50 seconds

4 years ago

S1 EP1 How to use the phone to sell through Covid-19 and beyond

This episode looks at telephone selling through COVID-19 and beyond. I explain the benefits of having employees that can use the phone effectively and focus on the following 2 key areas:

1. Increasing your sales conversions

2. Improving your client retention

I also share the following during this episode:

What's stopping your sales or customer service teams making effective phone calls
5 Characteristics of bad salespeople
5 Elements of a good sales call

I hope you enjoy listening and please comment and share. Thanks, Gaz