Welcome to season two of the Tee Up: Logistics Insights podcast! In this episode Glenn Gooding, President of iDrive Logistics, and TJ Roberts, CRO of iDrive Logistics, discuss an issue weighing on every shipper's mind: the recently-put-in-place GRI. We are now far enough into 2023 for the impacts to be felt, and Glenn and TJ go over the history of the GRI and the best strategies to combat this year's. The key takeaway? A 6.9% increase can equate to a much larger impact on your busine...
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Welcome to season two of the Tee Up: Logistics Insights podcast! In this episode Glenn Gooding, President of iDrive Logistics, and TJ Roberts, CRO of iDrive Logistics, discuss an issue weighing on every shipper's mind: the recently-put-in-place GRI. We are now far enough into 2023 for the impacts to be felt, and Glenn and TJ go over the history of the GRI and the best strategies to combat this year's. The key takeaway? A 6.9% increase can equate to a much larger impact on your busine...
How Shipping Either Helps or Hurts Customer Experience (Repeat)
Tee Up: Logistics Insights
15 minutes
3 years ago
How Shipping Either Helps or Hurts Customer Experience (Repeat)
This episode is a rebroadcast from October 2021. Glenn Gooding and Jake Wertner of iDrive Logistics break down how shipping contributes to customer experience. They discuss the differences between FedEx and UPS, how different carriers contribute differently to brand image, and how negative customer experiences affect brand loyalty. Key Topics: Differences between UPS and FedEx Shipping and brand image Creating customer experience with packaging Related Articles:&...
Tee Up: Logistics Insights
Welcome to season two of the Tee Up: Logistics Insights podcast! In this episode Glenn Gooding, President of iDrive Logistics, and TJ Roberts, CRO of iDrive Logistics, discuss an issue weighing on every shipper's mind: the recently-put-in-place GRI. We are now far enough into 2023 for the impacts to be felt, and Glenn and TJ go over the history of the GRI and the best strategies to combat this year's. The key takeaway? A 6.9% increase can equate to a much larger impact on your busine...
