Join Dr. Jay and Brad as they interview Joey Coleman.

Joey Coleman rolls into the conversation ready to sprinkle in his Notre Dame football expertise like he’s the twelfth man on the field. This is the same guy who’s defended “alleged” criminals in court, sold custom research to Fortune 500 execs, raced along the Great Wall, juggled in front of the Taj Mahal, emceed charity auctions, worked in the White House, sung a solo at the Kennedy Center, and racked up stamps from 51 countries (and counting). When he’s not busy calling plays from the Notre Dame sidelines in his head, he’s a keynote speaker, workshop leader, and consultant who teaches businesses how to win the First 100 Days® with customers and employees. He’s also the bestselling author of Never Lose a Customer Again and Never Lose an Employee Again — books that basically break down the customer/employee journey like a football playbook. Thousands of speeches, a Wall Street Journal bestseller, and a brand-new release with Penguin/Portfolio later… and still, somehow, he’ll make sure you know he’s the guy who can not only fix your customer retention strategy but also tell you exactly what’s wrong with Notre Dame’s offensive line.

To connect with Joey, visit his website at joeycoleman.com.