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TechPulse: AI & Technology for Small Business Owners | PulsePoint Media Atelier
PulsePoint Media Atelier
6 episodes
2 weeks ago
Welcome to Tech Pulse, the podcast that makes technology accessible for everyday business owners. Hosted by Nury from PulsePoint Media Atelier in Norwalk, Connecticut, this show breaks down complex AI tools and technology solutions into practical, actionable insights for small businesses. Each episode explores how artificial intelligence can transform your business operations—from content creation and customer service to financial planning and multilingual communication. Whether you're a content creator, entrepreneur, or small business owner, Tech Pulse delivers step-by-step guidance on implementing AI tools without requiring technical expertise. What You'll Learn: • AI tools for content creation and marketing automation • Customer service transformation through chatbots and automation • Financial intelligence and business planning with AI • Bilingual business strategies using AI translation tools • Podcast production and content creation optimization • Real-world case studies from Connecticut entrepreneurs Perfect for: Small business owners, content creators, podcasters, entrepreneurs, Spanish-English bilingual businesses, and anyone looking to leverage technology for business growth. Recorded at PulsePoint Media Atelier's professional podcast studios in Norwalk, CT—where content creators go pro. Our bilingual approach serves both English and Spanish-speaking audiences, making technology accessible to diverse communities. Disclaimer: I want to note that any specific brands, apps, or services mentioned in this episode are shared as examples to provide you with a starting point for your own research. Technology options change rapidly, and what works for one business may not be ideal for another. I encourage you to thoroughly research any tool before implementing it in your business, compare multiple options, and consider your specific needs and budget. PulsePoint Media Atelier does not receive compensation for mentioning these products and services, nor do we guarantee their performance or results.
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Technology
Business
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All content for TechPulse: AI & Technology for Small Business Owners | PulsePoint Media Atelier is the property of PulsePoint Media Atelier and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Welcome to Tech Pulse, the podcast that makes technology accessible for everyday business owners. Hosted by Nury from PulsePoint Media Atelier in Norwalk, Connecticut, this show breaks down complex AI tools and technology solutions into practical, actionable insights for small businesses. Each episode explores how artificial intelligence can transform your business operations—from content creation and customer service to financial planning and multilingual communication. Whether you're a content creator, entrepreneur, or small business owner, Tech Pulse delivers step-by-step guidance on implementing AI tools without requiring technical expertise. What You'll Learn: • AI tools for content creation and marketing automation • Customer service transformation through chatbots and automation • Financial intelligence and business planning with AI • Bilingual business strategies using AI translation tools • Podcast production and content creation optimization • Real-world case studies from Connecticut entrepreneurs Perfect for: Small business owners, content creators, podcasters, entrepreneurs, Spanish-English bilingual businesses, and anyone looking to leverage technology for business growth. Recorded at PulsePoint Media Atelier's professional podcast studios in Norwalk, CT—where content creators go pro. Our bilingual approach serves both English and Spanish-speaking audiences, making technology accessible to diverse communities. Disclaimer: I want to note that any specific brands, apps, or services mentioned in this episode are shared as examples to provide you with a starting point for your own research. Technology options change rapidly, and what works for one business may not be ideal for another. I encourage you to thoroughly research any tool before implementing it in your business, compare multiple options, and consider your specific needs and budget. PulsePoint Media Atelier does not receive compensation for mentioning these products and services, nor do we guarantee their performance or results.
Show more...
Technology
Business
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Customer Service Transformation Through AI: Automate Support Without Losing the Human Touch
TechPulse: AI & Technology for Small Business Owners | PulsePoint Media Atelier
15 minutes
3 months ago
Customer Service Transformation Through AI: Automate Support Without Losing the Human Touch

Want to provide 24/7 customer support without hiring a full team? This episode explores how AI is revolutionizing customer service for small businesses. Host Nury Torres Dumani shares how PulsePoint Media Atelier transformed their client communication using AI-powered systems that handle routine inquiries while preserving the personal touch that builds lasting relationships.

Discover how to implement chatbots that actually help customers, use AI to analyze feedback patterns, and create automated email sequences that feel genuinely personal. Plus, get a step-by-step guide to setting up an AI-powered FAQ system using Zendesk Guide that works around the clock.


Perfect for service-based businesses, appointment-based companies, and any entrepreneur looking to scale customer support efficiently.

Duration: 15 minutes
Language: English with Spanish segments
Category: Business, Customer Service, Technology, Automation

TechPulse: AI & Technology for Small Business Owners | PulsePoint Media Atelier
Welcome to Tech Pulse, the podcast that makes technology accessible for everyday business owners. Hosted by Nury from PulsePoint Media Atelier in Norwalk, Connecticut, this show breaks down complex AI tools and technology solutions into practical, actionable insights for small businesses. Each episode explores how artificial intelligence can transform your business operations—from content creation and customer service to financial planning and multilingual communication. Whether you're a content creator, entrepreneur, or small business owner, Tech Pulse delivers step-by-step guidance on implementing AI tools without requiring technical expertise. What You'll Learn: • AI tools for content creation and marketing automation • Customer service transformation through chatbots and automation • Financial intelligence and business planning with AI • Bilingual business strategies using AI translation tools • Podcast production and content creation optimization • Real-world case studies from Connecticut entrepreneurs Perfect for: Small business owners, content creators, podcasters, entrepreneurs, Spanish-English bilingual businesses, and anyone looking to leverage technology for business growth. Recorded at PulsePoint Media Atelier's professional podcast studios in Norwalk, CT—where content creators go pro. Our bilingual approach serves both English and Spanish-speaking audiences, making technology accessible to diverse communities. Disclaimer: I want to note that any specific brands, apps, or services mentioned in this episode are shared as examples to provide you with a starting point for your own research. Technology options change rapidly, and what works for one business may not be ideal for another. I encourage you to thoroughly research any tool before implementing it in your business, compare multiple options, and consider your specific needs and budget. PulsePoint Media Atelier does not receive compensation for mentioning these products and services, nor do we guarantee their performance or results.