Simon Allen, CEO of Age UK in Bath and North East Somerset, discusses his journey as a CEO of a charity and how AI can enable organisations in the social sector. Simon developed the charity Navigator using OpenAI and chat GPT to support charities in navigating regulation and governance.

Simon highlights the complexity of regulation and governance in the charity sector and the need for accessible information and best practices. He explains how AI, specifically chat GPT, can be used as a learning tool and to generate insights and project plans. Simon also discusses the challenges and opportunities of using AI in the nonprofit sector and the importance of prompt engineering.

"There are so many voluntary sector organisations, nonprofits, who could really benefit from that kind of technology."

“I personally believe that all tech can be used for good and should be used for good. And I say that probably tentatively because I also know that we've got a lot of people in our society who are digitally excluded. The whole movement in Tech4Good SouthWest is about balancing that out. So how can we make best use of the technology?

Takeaways

• AI has the potential to level the playing field for smaller nonprofit organisations and empower them to have a greater impact.

• Chat GPT can serve as a learning tool and generate insights and project plans for nonprofits.

• The challenges of using AI in the nonprofit sector include data protection and GDPR compliance.