In this episode of Tech Waka, we sit down with Joshua Arnold, a seasoned product and technology leader who’s worked across the UK, Europe, and New Zealand. Joshua dives deep into the concept of Cost of Delay and how it can transform the way we prioritize work — not just for efficiency, but for impact.

We explore:

• The CD3 method: Cost of Delay divided by Duration

• Why most teams overestimate effort and underestimate value

• Lessons from Maersk, Pearson, and Kiwi financial services

• The reverse Anna Karenina effect in broken software teams

• How GenAI is accelerating product discovery and prototyping

If you’re in product, engineering, or tech leadership — or you’re just tired of shipping features no one needs — this episode is for you.

This episode is sponsored by Wires Uncrossed — helping teams across New Zealand, Australia, and beyond untangle software delivery and build systems that truly perform.