
This block of episodes is going to focus on businesses that have implemented Salesforce and are at varying stages of their Salesforce journey – we’ll discuss how they’ve gone about their implementation, challenges they’ve faced and recommendations for other businesses implementing Salesforce/going through digital transformation. In this specific episode, we’ll find out more about CALM and their experience with Salesforce.
WHO IS SIVAN NAOR?
Sivan has spent the last 15+ years working in technology, with the majority of that administering and managing Salesforce. Currently, she oversees a team of Salesforce and data experts at CALM – a suicide prevention charity. In this episode, we learn more about CALM and how they’re tackling the mental health crisis, as well as discovering how they’ve leveraged Salesforce to overhaul their donation process and better interact with their supporters.