In this episode, Elik Jaeger, founder and CEO of SuiteSpot, shares how technology is transforming unit turnover and maintenance operations in multifamily.
Key topics include:
- SuiteSpot's evolution from a construction services company specializing in unit turns before evolving into a purpose-built platform for multifamily operations.
- How unit turns are complex projects happening at scale, requiring coordination across multiple stakeholders, including internal teams and external vendors, to minimize downtime and reduce costs.
- Why the traditional one-to-100 staffing model for maintenance is outdated, as technology enables operators to optimize workforce.
- What multifamily can learn from single-family, particularly in areas like mobile technician management, vendor partnerships, and self-service options.
- How operators are achieving success by shifting toward a more flexible maintenance model, using technology to decouple staff from properties.
- The increasing role of AI and automation, with solutions like SuiteSpot Engage providing real-time work order tracking for residents and AI-driven intake systems improving diagnostics and reducing unnecessary technician trips.
- SuiteSpot's recent investment from RET Ventures and how it will accelerate innovation.
This season of Tech Talk with 20for20 is brought to you by our season sponsors are Snappt - Fraud Detection and Income Verification and Best Egg Flexible Rent.
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Our theme, “Beautiful Geometry” by Phish Funk is licensed under a Attribution-NonCommercial 3.0 International License.
