Zoho Corp.'s headquarters are Chennai, India and it operates remote offices in the southern rural regions of India as well. The company's flexible approach to work and employee-centric view helped it quickly pivot during the pandemic, and continues to inform the software vendor's approach to its own operating model. In an interview, Chief Strategy Officer Vijay Sundaram shares Zoho's experience through the pandemic and how it's shaping its products to help companies navigate a world that's mixing both remote work and office work.