
What if two of the four gas pumps at a gas station were out of order, but no one told you until you pulled in? That’s the reality for many electric vehicle (EV) drivers today, and Jennifer Buchanan and Andrea Curry are on a mission to change it.
In this episode of Tech About Town, the Clockwork co-founders break down the messy truth behind EV charger reliability, the business case for fixing it, and how their software helps operators keep chargers up and running to keep EVs moving.
Plus, they unveil their bold new metric—the Clockwork Charge Score, a Rotten Tomatoes-style rating for EV chargers that could transform how we charge, plan road trips, and even spend public infrastructure dollars.
If you've ever hesitated to go electric, this episode just might flip the switch.
0:00 – 2:00 | Intro and EV small talk: range anxiety and charger fails
2:00 – 5:00 | Meet Clockwork: operations & maintenance software for EV chargers
5:00 – 7:30 | The “aha” moment: From consulting to launching a product
7:30 – 10:30 | The pain is real: Charger uptime vs. user experience
10:30 – 13:00 | Changing the EV mindset: Planning, reliability, and routine
13:00 – 17:00 | Public vs private charging: Who owns the charger and who’s responsible?
17:00 – 21:30 | How Clockwork helps networks stay online—and profitable
21:30 – 26:30 | Why gas stations aren’t always the future of charging
26:30 – 29:00 | Introducing the Clockwork Charge Score: Like Rotten Tomatoes, but for EVs
29:00 – 32:00 | Helping consumers, operators, and regulators make better decisions
32:00 – 35:00 | Road trips, first charges, and making EV adoption easier
35:00 – 38:00 | The origin story: A cross-country EV road trip and startup test
38:00 – 41:30 | The future of signage, transparency, and charge station ratings
41:30 – 45:00 | Getting behind the wheel: Test drives, torque, and falling in love with EVs