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In this episode, Nadine and Donna offer tips on how to make a good first impression. Nadine draws from her experience of being in sales for over 30 years, and Donna has ideas from her years of working in the hotel, airline and entertainment business. Smile, make eye contact, be engaging and ask questions. And if things ever go back to the way they were before COVID-19, it is always great to have a firm handshake! And never underestimate the importance of Body Language! (as quoted by Ursula in The Little Mermaid)! Please send us your comments and let us know what you think. How do you ensure you make a great first impression when you meet that certain someone, try to make that sale, or make sure your customers will want to come back. Thank you for listening! Donna & Nadine xo
