What does it really take to defend a business in an era of AI-driven attacks? In this episode of TechCentral’s TCS+ ,Clare Loveridge, vice president and GM for Europe, Middle East and Africa (Emea), and Johnny Ellis, senior director of Emea channel sales, both at Arctic Wolf, go beyond the buzzwords to confront the uncomfortable truth: despite billions spent on security tools, cyber losses are still mounting. Arctic Wolf’s answer is a different model, one that combines its artificial intelligence-powered Aurora Platform with human expertise in a concierge delivery approach. It’s a strategy that tackles the industry’s “effectiveness gap” head-on by integrating people, processes and platforms to deliver outcomes, not just alerts. The conversation is blunt about the shifting threat landscape: AI has overtaken ransomware as the top emerging risk, and no single tool can fix it. What organisations need is visibility at every layer – from endpoints and cloud to people. Equally compelling is Arctic Wolf’s commitment to channel-first partnerships in South Africa, ensuring trusted local expertise underpins global innovation. From the acquisition of Cylance Endpoint to the launch of Incident Response 360, the company is pushing to redefine what operationalised security means. But the biggest takeaway is simple: cyberattacks are no longer an “if” but a “when” – and every organisation needs a plan. Watch or listen to the full discussion to explore why Arctic Wolf believes security must move beyond tools to become a living, breathing business function – and how leaders can finally start sleeping better at night.