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Tate Talks - The MSP Podcast
Chris Tate - MSP Strategist, JumpCloud
62 episodes
5 days ago
Tate Talks is sponsored by JumpCloud for MSPs Join your host, Chris Tate, Principal Strategist MSP at JumpCloud, as he speaks to various characters from the MSP world. Never technical, rarely on-topic, this is a time to see what makes the people that make the community we love.
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Entrepreneurship
Business
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All content for Tate Talks - The MSP Podcast is the property of Chris Tate - MSP Strategist, JumpCloud and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Tate Talks is sponsored by JumpCloud for MSPs Join your host, Chris Tate, Principal Strategist MSP at JumpCloud, as he speaks to various characters from the MSP world. Never technical, rarely on-topic, this is a time to see what makes the people that make the community we love.
Show more...
Entrepreneurship
Business
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S9E6: Tate Talks - With Scott Riley, Inside Agent
Tate Talks - The MSP Podcast
43 minutes 46 seconds
7 months ago
S9E6: Tate Talks - With Scott Riley, Inside Agent

In this energised and insightful episode, Chris Tate sits down with Scott Riley, founder of Cloud Nexus and co-creator of the fast-growing SaaS tool Inside Agent. From their shared beginnings at GCI to Scott’s leap into consultancy, and now SaaS, this episode is packed with stories, wisdom, and valuable advice for anyone in the MSP space.

Scott shares how Cloud Nexus grew from a consultancy focused on Microsoft 365 and Azure into a trusted delivery partner for MSPs—and how years of helping MSPs led to the creation of Inside Agent, a multi-tenant 365 security platform purpose-built for MSPs.

They also talk about data centre fires, Red Nose Day panic rooms, poker-based video games, power-washing Wallace & Gromit’s house (yes, really), and the importance of video content, white space analysis, and peer groups for MSP growth.


 Topics covered:

  • Why Scott pivoted from MSP-style consultancy to SaaS
  • How Inside Agent was built and validated in less than a year
  • Video marketing and building trust at scale
  • Handling burnout, scaling small teams, and apprentice success stories
  • Tips for white space analysis and sustainable business growth
  • Stories from Comic Relief tech chaos and GCI acquisitions

 Books and Podcasts Mentioned:

  • The E-Myth Revisited by Michael E. Gerber
  • The Go-Giver by Bob Burg
  • $100M Offers and $100M Leads by Alex Hormozi
  • Paul Green’s MSP Marketing Podcast (implied through Paul Green reference)
  • Bearded 365 Guy – YouTube reviews by Jonathan Edwards


About Scott

Connect with Scott on LinkedIn ⁠⁠here⁠⁠ ⁠⁠and check out Cloud Nexus and Inside Agent


Music - https://www.purple-planet.com

Tate Talks - The MSP Podcast
Tate Talks is sponsored by JumpCloud for MSPs Join your host, Chris Tate, Principal Strategist MSP at JumpCloud, as he speaks to various characters from the MSP world. Never technical, rarely on-topic, this is a time to see what makes the people that make the community we love.