Hosts Shaun Sutner, TechTarget News senior news director, and AI news writer Esther Ajao interview AI experts from the tech vendor, analyst and consultant community, academia and the arts as well as AI technology users from enterprises and advocates for data privacy and responsible use of AI. Topics are related to news events in the AI world but the episodes are intended to have a longer, more ”evergreen” run and they are in-depth and somewhat long form, aiming for 45 minutes to an hour in duration.
The podcast will occasionally host guests from inside TechTarget and its Enterprise Strategy Group and Xtelligent divisions as well and also include some news-oriented episodes featuring Sutner and Ajao reviewing the news.
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Hosts Shaun Sutner, TechTarget News senior news director, and AI news writer Esther Ajao interview AI experts from the tech vendor, analyst and consultant community, academia and the arts as well as AI technology users from enterprises and advocates for data privacy and responsible use of AI. Topics are related to news events in the AI world but the episodes are intended to have a longer, more ”evergreen” run and they are in-depth and somewhat long form, aiming for 45 minutes to an hour in duration.
The podcast will occasionally host guests from inside TechTarget and its Enterprise Strategy Group and Xtelligent divisions as well and also include some news-oriented episodes featuring Sutner and Ajao reviewing the news.
As one of the biggest financial institutions in the U.S., Capital One isn’t running away from generative AI and agentic AI. Instead, the $490 billion company is using the technology to enhance both internal operations and customer experience. In this Targeting AI episode, the chief scientist and executive vice president at Capital One discusses some of the challenges and opportunities the financial giant is facing in customizing LLMs, and how the company continues to prioritize risk management and safety.
Featuring: Prem Natarajan, executive vice president, head of enterprise AI and chief scientist, Capital One
In today's episode, we cover:
Capital One's enterprise AI strategy is focused on creating customizable platforms using open source or open weight models
Capital One uses its proprietary data to customize AI models
The company uses GenAI and agentic AI for internal operations, such as with agent assist tools for customer service and customer-facing experiences like chat concierge
The enterprise has a focus on long-term transformation and not short-term ROI
To learn more about AI, open source and agentic AI, check out AI Business and SearchEnterpriseAI from Informa TechTarget.
To watch video clips from our podcast, subscribe to our YouTube channel, @EyeonTech.
References:
Capital One AI partnerships aim to build trust and grow talent
Compare proprietary vs. open source for enterprise AI
The importance and limitations of open source AI models
Targeting AI
Hosts Shaun Sutner, TechTarget News senior news director, and AI news writer Esther Ajao interview AI experts from the tech vendor, analyst and consultant community, academia and the arts as well as AI technology users from enterprises and advocates for data privacy and responsible use of AI. Topics are related to news events in the AI world but the episodes are intended to have a longer, more ”evergreen” run and they are in-depth and somewhat long form, aiming for 45 minutes to an hour in duration.
The podcast will occasionally host guests from inside TechTarget and its Enterprise Strategy Group and Xtelligent divisions as well and also include some news-oriented episodes featuring Sutner and Ajao reviewing the news.
