As climate uncertainty and cybersecurity threats escalate, the utility industry is bracing for a future it can’t fully control. Over the past year alone, we’ve seen catastrophic events that exposed the vulnerabilities of water systems across the country. Talking Under Water Podcast host and VP of EB2B’s Water Group Bob Crossen spoke with Blake Michal, Manager of Solution Management at Kamstrup North America, about the difference between reliability and resilience, and learn why utilities must prioritize one over the over. Show Notes Learn more about Kamstrup: https://www.kamstrup.com/en-us/water-solutions Timestamps 00:00 – Introduction to episode and guest 00:27 – Utilities face growing operational threats 00:40 – Smart tech for reliability and resilience 01:15 – Preparing for inevitable disruptions 02:22 – Building flexible, resilient systems 03:02 – Graceful failure vs flawless performance 04:11 – Reliability vs resilience explained 06:22 – Why reliability must come first 07:18 – Reliable ultrasonic meters and networks 08:23 – Resilience during system failures 10:13 – Real-world hurricane response example 11:09 – Kamstrup’s failure-free performance mindset 12:19 – Less than 0.25% return rate 13:08 – Where utilities should begin 14:24 – Final message: invest in both 15:47 – Smart Water eHandbook promo 16:13 – Water reuse eHandbook promo 16:34 – Stormwater survey call-to-action 17:02 – Contact and social media info Resources World of Water: www.waterworld.com/world-of-water Hot Innovations in Wastewater Treatment eHandbook: https://www.wwdmag.com/ehandbooks/wastewater-treatment/whitepaper/55281395/wastewater-treatment Register for StormCon: www.stormcon.com About the Podcast       Talking Under Water is the premier podcast for the water industry, including municipal water and wastewater, residential water treatment, storm water management and erosion control. It is produced in coordination between Wastewater Digest (WWD), WaterWorld and Storm Water Solutions (SWS). The podcast covers topics under the One Water movement including the municipal and industrial water and wastewater, residential, storm water and erosion control markets. Talking Under Water highlights news, trends, new technologies, industry discussions and interviews with experts across the municipal water industry. New episodes of the podcast are released every other week. Logo Images: Anatoly Tiplyashin / Romolo Tavani / stock.adobe.com.