Building a Distinctive Customer Experience Program at T4

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T4 Talks

JFK Terminal 4

6 episodes

2 days ago

Welcome to T4 Talks. A podcast hosted by the JFK Terminal 4 team that brings you inside the largest air terminal at John F Kennedy Airport! In this podcast, we will feature a wide array of guests and T4 members ranging from people operations to our commercial team to industry leaders so you can get an inside look at Terminal 4 on a daily basis. We look forward to you taking this adventure with us.

Aviation

Leisure

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All content for T4 Talks is the property of JFK Terminal 4 and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Aviation

Leisure

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Building a Distinctive Customer Experience Program at T4

T4 Talks

29 minutes 7 seconds

2 years ago

Building a Distinctive Customer Experience Program at T4

Welcome to T4 Talks. A podcast hosted by the JFK Terminal 4 team that brings you inside the largest air terminal at John F Kennedy Airport!

In this episode, we sit down with Julia Moris, Senior Manager of Customer Experience at JFKIAT, to discuss providing valuable customer experience to travelers, how we surprise and delight staff and travelers in the terminal, and Terminal 4’s 4Excellence Program.

We look forward to you taking this adventure with us.