Systems Rehab | Client Experience Systems for Service Providers
Kenniqua Lewter - Client Experience Systems Strategist
28 episodes
1 week ago
If you’ve updated your services, changed your pricing, or switched tools this year, it’s time for a systems audit. In this episode, I’m walking you through how to do a full client experience systems audit, the exact process I use every quarter to make sure every touchpoint, workflow, and automation still aligns with how I want my business to run. I’m breaking down the seven key categories to review inside your business: Inquiry & Lead ManagementOnboarding ExperienceProject Managemen...
All content for Systems Rehab | Client Experience Systems for Service Providers is the property of Kenniqua Lewter - Client Experience Systems Strategist and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
If you’ve updated your services, changed your pricing, or switched tools this year, it’s time for a systems audit. In this episode, I’m walking you through how to do a full client experience systems audit, the exact process I use every quarter to make sure every touchpoint, workflow, and automation still aligns with how I want my business to run. I’m breaking down the seven key categories to review inside your business: Inquiry & Lead ManagementOnboarding ExperienceProject Managemen...
Why Your Client Management System Isn’t Working (Let’s Fix It Today) | Ep.17
Systems Rehab | Client Experience Systems for Service Providers
1 hour
4 months ago
Why Your Client Management System Isn’t Working (Let’s Fix It Today) | Ep.17
HoneyBook Masterclass | In this episode, I’m walking you through how to set up HoneyBook the right way as a service provider and the mindset shifts that need to happen before the systems even get built. I’m breaking down the 3 most common beliefs that keep you buried in admin tasks (and stuck doing way too much manually), plus why mapping your client journey is non-negotiable if you want to run a smoother, more automated business. You’ll also learn how to start using HoneyBook to actually s...
Systems Rehab | Client Experience Systems for Service Providers
If you’ve updated your services, changed your pricing, or switched tools this year, it’s time for a systems audit. In this episode, I’m walking you through how to do a full client experience systems audit, the exact process I use every quarter to make sure every touchpoint, workflow, and automation still aligns with how I want my business to run. I’m breaking down the seven key categories to review inside your business: Inquiry & Lead ManagementOnboarding ExperienceProject Managemen...
