Systems Rehab | Client Experience Systems for Service Providers
Kenniqua Lewter - Client Experience Systems Strategist
28 episodes
1 week ago
If you’ve updated your services, changed your pricing, or switched tools this year, it’s time for a systems audit. In this episode, I’m walking you through how to do a full client experience systems audit, the exact process I use every quarter to make sure every touchpoint, workflow, and automation still aligns with how I want my business to run. I’m breaking down the seven key categories to review inside your business: Inquiry & Lead ManagementOnboarding ExperienceProject Managemen...
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If you’ve updated your services, changed your pricing, or switched tools this year, it’s time for a systems audit. In this episode, I’m walking you through how to do a full client experience systems audit, the exact process I use every quarter to make sure every touchpoint, workflow, and automation still aligns with how I want my business to run. I’m breaking down the seven key categories to review inside your business: Inquiry & Lead ManagementOnboarding ExperienceProject Managemen...
Rebuilding My Lead Gen System from Scratch | Behind-the-Systems | Ep.18
Systems Rehab | Client Experience Systems for Service Providers
52 minutes
4 months ago
Rebuilding My Lead Gen System from Scratch | Behind-the-Systems | Ep.18
Rebuilding My Lead Gen Systems from Scratch In this episode, I’m pulling back the curtain on how I’ve been rebuilding my lead generation systems from the ground up. I walk you through the real behind-the-scenes, what wasn’t working, where the gaps were, and the exact steps I’m taking to fix it. From rethinking my lead magnets to refining my email strategy and enhancing follow-up, I’m sharing the full breakdown. If you’re ready to attract more aligned leads and create a system that actua...
Systems Rehab | Client Experience Systems for Service Providers
If you’ve updated your services, changed your pricing, or switched tools this year, it’s time for a systems audit. In this episode, I’m walking you through how to do a full client experience systems audit, the exact process I use every quarter to make sure every touchpoint, workflow, and automation still aligns with how I want my business to run. I’m breaking down the seven key categories to review inside your business: Inquiry & Lead ManagementOnboarding ExperienceProject Managemen...
