This episode, Vance is joined by marketing and customer relationship expert Meredith Rhoades. While we talk a lot about marketing and customers, the big take away is the necessity that every small business have a CRM (customer relations management) system. even if it is just a spreadsheet
Meredith Rhoades, a Business Advisor with Thryv for over 19 years helping hundreds of local small businesses with their advertising, marketing, websites, social media management, business software and CRM as well as search engine optimization. As there are many options and it can be quite overwhelming, Meredith works with the client to create the best solution for their business. Meredith is focused on helping small to medium size business owners maintain and grow their market share through affordable, state-of-the-art business automation software and leads solutions. She has a 19 year old daughter, 17 year old son and three cats. She has worked for the same company since 1996 –the methods have changed but the mission is the same—to help small business succeed. Links:
https://m.facebook.com/meredithbusinessadvisor
https://www.instagram.com/meredithbusinessadvisor/
http://linkedin.com/in/meredith-rhoades-aa1aab46