Anastasia Chaykina, Head of Delivery 

Krzysztof Pałuszyński, Deputy Director of Omnichannel Department Retail Banking at mBank

This episode is for business professionals, entrepreneurs and data-driven companies who are interested in learning more about how to use Synerise’s platform to process customer data in real time, analyze, and build hyper-personalized customer communications. We discuss the challenges of Synerise with mBank – an innovative, mobile-focused, and first fully internet-based bank in Poland. Anastasia Chaykina and Krzysztof Pałuszyński explore mBank’s plans for the development of Al-based projects in the near future and its role in the ever-evolving banking industry. Get ready to go behind the scenes of a data-driven bank and gain valuable insights into the world of Synerise. 

We also discuss:   

• What is the main scope of projects led by mBank and Synerise? 
• What was the most difficult challenge at the beginning of the cooperation? 
• What did the implementation project look like? 
• What are the plans for the development of AI-based projects in the nearest future?