In this compelling episode, host Kevin Dean sits down with Larry Walsh, the CEO and Chief Analyst at Channelnomics, to navigate the complex waters of exponential change. With over 15 years of experience advising top organizations, Larry cuts through the hype to reveal the strategic and often uncomfortable truths behind today's biggest tech trends. This conversation goes far beyond buzzwords, exploring: The Great Convergence: Why the simultaneous rise of AI, robotics, quantum computing, and bi...
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In this compelling episode, host Kevin Dean sits down with Larry Walsh, the CEO and Chief Analyst at Channelnomics, to navigate the complex waters of exponential change. With over 15 years of experience advising top organizations, Larry cuts through the hype to reveal the strategic and often uncomfortable truths behind today's biggest tech trends. This conversation goes far beyond buzzwords, exploring: The Great Convergence: Why the simultaneous rise of AI, robotics, quantum computing, and bi...
Swimming With Sharks: Customer Ops Unplugged - S2 Episode 1: Christina Garnett
Swimming With Sharks: Enterprise AI Unleashed
30 minutes
1 year ago
Swimming With Sharks: Customer Ops Unplugged - S2 Episode 1: Christina Garnett
In this exciting season opener, Kevin Dean sits down with Christina Garnett, a customer service and marketing expert known for her customer-obsessed approach. Christina shares her unique journey and provides deep insights into the evolving landscape of customer operations, emphasizing the critical balance between AI integration and human touch in delivering exceptional customer experiences.Episode Summary:Introduction: Kevin Dean introduces the podcast and welcomes Christina Garnett, highligh...
Swimming With Sharks: Enterprise AI Unleashed
In this compelling episode, host Kevin Dean sits down with Larry Walsh, the CEO and Chief Analyst at Channelnomics, to navigate the complex waters of exponential change. With over 15 years of experience advising top organizations, Larry cuts through the hype to reveal the strategic and often uncomfortable truths behind today's biggest tech trends. This conversation goes far beyond buzzwords, exploring: The Great Convergence: Why the simultaneous rise of AI, robotics, quantum computing, and bi...
