When libraries seek to add innovative programming or services, especially those that aim to serve vulnerable or marginalized populations, it can be difficult to get buy-in from decision-makers and stakeholders; without buy-in and support, these new programs or services can struggle and even fail.

In this episode, Beth and Jane interview Tonya Garcia and David Perez from the Long Branch Free Public Library in New Jersey (USA) about some of their library’s programs and how they successfully got buy-in. They have been successful implementing nontraditional library programs such as the Fade to Books Barbershop Literacy Program and the Fresh Start re-entry program, and were the first library in New Jersey to add an on-staff social worker. They share the strategies that have been helpful in their area and suggestions for other libraries seeking to gain support for new programs or services aiming to meet patron and/or staff needs.