SURVIVE Podcast - Episode 66 Notes

Episode Title: Making Every Minute Count: Time Management for Store Leaders

Host: Mike Hernandez

Episode Description: In this game-changing episode of Survive, host Mike Hernandez reveals how convenience store assistant managers can transform from working 60+ hours a week to efficient leaders who accomplish more in less time. Learn how Sarah cut her work week from 60 to 45 hours while improving customer satisfaction—through smart delegation, strategic planning, and effective systems. Discover practical time management techniques that help you control your day instead of letting your day control you.

Key Topics Covered:

• Conducting time audits to understand where your minutes really go
• Implementing priority systems that match customer needs with staff energy levels
• Creating efficient systems for rush hours, shift changes, and unexpected situations
• Developing delegation strategies that empower your team
• Building flexible routines that absorb daily surprises without disrupting operations

Episode Highlights:

• The "Energy Match" system for scheduling tasks according to natural energy levels
• The "Pre-Rush Power Moves" that transform chaos into clockwork during peak times
• The "Ten-Minute Transition" method for seamless shift changes
• The "Zone Defense" approach for managing deliveries efficiently
• The "Teach Once, Trust Twice" delegation system

Actionable Takeaways:

1. Complete a one-week time audit tracking activities in 30-minute blocks
2. Implement the "Now, Soon, or Later" priority classification system
3. Create your daily "Power Hour" for planning the next day
4. Develop "Pre-Rush Power Moves" specific to your store's busy periods
5. Start using "One-Page Protocols" for common tasks to streamline operations

Manager Challenge Question: How would you create a "Pre-Rush Power Moves" system for your store's unique characteristics, including specific task prioritization, staff assignments, and timing strategies for different days of the week?

Listen to this episode to discover how effective time management can transform you from a constantly overwhelmed assistant manager to an efficient leader who has time for strategic thinking and team development.