In this episode, we dive into the intricacies of running a tech startup with Amar Ghose from ZenMaid and Rami Khuffash from Hovercode. They discuss the essential strategies and solutions for:
Infrastructure Upgrades:
- Navigating backend changes and system updates.
- Ensuring minimal downtime during major upgrades.
- Balancing technical debt with new feature development.
Handling Customer Support Crises:
- Effective communication during system outages.
- Building a resilient support team.
- Learning from crises to improve future responses.
Strategic Marketing During Seasonal Slowdowns:
- Identifying and leveraging seasonal trends.
- Increasing ad spend during low-traffic periods.
- Crafting campaigns that resonate with customers year-round.
Connect with Amar Ghose
Connect with Ramy Khuffash
