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Weekly interviews with Support Operations Leaders with Sid Bhambani of Summatti.
"Why People Don't Care About Gift Cards" With Ryan Steinberg of Intercom
Support Ops Simplified
35 minutes
5 years ago
"Why People Don't Care About Gift Cards" With Ryan Steinberg of Intercom
Ryan Steinberg of Intercom joins us to talk about why people don't care about your gift cards, how support agents could game their CSAT scores and analysing negative CSAT scores by service or product issues.
Support Ops Simplified
Weekly interviews with Support Operations Leaders with Sid Bhambani of Summatti.
