All content for Support Ops Simplified is the property of Summatti and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Weekly interviews with Support Operations Leaders with Sid Bhambani of Summatti.
"Generating Effective Support" With Vlad Danilov of ManyChat
Support Ops Simplified
22 minutes
5 years ago
"Generating Effective Support" With Vlad Danilov of ManyChat
Vlad Danilov of ManyChat joins us to talk about how he manages support rep load, how they use Slack as a major part of their communication and why a Messenger SaaS business are not actually trying to concentrate support in Facebook Messenger :).
Support Ops Simplified
Weekly interviews with Support Operations Leaders with Sid Bhambani of Summatti.
