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Weekly interviews with Support Operations Leaders with Sid Bhambani of Summatti.
"Calling Unhappy Customers" with Brian Martynowicz of Login VSI
Support Ops Simplified
20 minutes
5 years ago
"Calling Unhappy Customers" with Brian Martynowicz of Login VSI
Brian Martynowicz of Login VSI joins us to talk about his customer service metrics, what he does when customers are not happy and how he transitioned through from helpdesk all the way to managing support and service.
Support Ops Simplified
Weekly interviews with Support Operations Leaders with Sid Bhambani of Summatti.
