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Weekly interviews with Support Operations Leaders with Sid Bhambani of Summatti.
"Beyond NPS & CSAT" with Stephen Noone O'Connor, VP at Customer Experience at Roadmunk
Support Ops Simplified
22 minutes
5 years ago
"Beyond NPS & CSAT" with Stephen Noone O'Connor, VP at Customer Experience at Roadmunk
Stephen Noone O'Connor, VP of Customer Experience of Roadmunk joins us in this episode of Support Ops Simplified to share his journey from sales into customer success, how Roadmunk measures customer experience and the structure of their customer success team.
Support Ops Simplified
Weekly interviews with Support Operations Leaders with Sid Bhambani of Summatti.
