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Weekly interviews with Support Operations Leaders with Sid Bhambani of Summatti.
"15 Minute First Response Time" with Joelle Waksman of Samsara
Support Ops Simplified
30 minutes
5 years ago
"15 Minute First Response Time" with Joelle Waksman of Samsara
Joelle Waksman of Samsara joins us in this episode of Support Ops Simplified to discuss their top three support metrics, what they are looking to focus on in 2020 and how they reduced first response time to just 15 minutes!
Support Ops Simplified
Weekly interviews with Support Operations Leaders with Sid Bhambani of Summatti.
