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Customer support with humanity. Discussions and more with today's top heroes on support, customer experience, and much more. Hosted by Chase Clemons.
Episode #27 – Keeping the Complex Simple with Micah Bennett
Support Ops Podcast
11 years ago
Episode #27 – Keeping the Complex Simple with Micah Bennett
This week I interview Micah Bennett from Zapier. We talk about how they keep a complex idea like Zapier super easy to use for customers. We also touch on how he does support as the sole support pro along with what his team thought of live chat.
Support Ops Podcast
Customer support with humanity. Discussions and more with today's top heroes on support, customer experience, and much more. Hosted by Chase Clemons.
