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Customer support with humanity. Discussions and more with today's top heroes on support, customer experience, and much more. Hosted by Chase Clemons.
Episode #19 – Whole Company Support with Nick Francis
Support Ops Podcast
12 years ago
Episode #19 – Whole Company Support with Nick Francis
Nick Francis is on the show this week. As one of the co-founders of Help Scout, customer support is literally his entire business. We cover Help Scout's first online class, how to make whole company support work, and what it's like to look for your first full time support person.
Support Ops Podcast
Customer support with humanity. Discussions and more with today's top heroes on support, customer experience, and much more. Hosted by Chase Clemons.