In Supply Chain, relationships come first. Learn about the unique Supply Chain Connections that make up the Chain.io partner and customer ecosystem.
Each of us has a unique journey through this industry. In each episode we focus on the individual, learning about how they got into the industry, what made them stay, and how they're overcoming the industry's biggest challenges.
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In Supply Chain, relationships come first. Learn about the unique Supply Chain Connections that make up the Chain.io partner and customer ecosystem.
Each of us has a unique journey through this industry. In each episode we focus on the individual, learning about how they got into the industry, what made them stay, and how they're overcoming the industry's biggest challenges.
Practical Education and AI Empowerment in Freight with Carly Monzo
Supply Chain Connections
35 minutes
3 months ago
Practical Education and AI Empowerment in Freight with Carly Monzo
In this episode of Supply Chain Connections, Brian Glick speaks with Carly Monzo, founder of ExFreighters, about making freight forwarding more accessible and empowering logistics professionals with practical education and personal AI tools. Carly shares her journey from freight forwarding rookie to consultant and entrepreneur, offering a candid look at the challenges newcomers face and the critical importance of industry education.
Topics discussed include:
* Why logistics feels more complicated than it is—and how jargon plays a role
* How Carly's workshops demystify freight operations and invoice auditing
* Strategies for preserving vendor relationships while improving freight visibility
* The emotional toll of burnout in logistics and Carly's own experience with it
* How AI "knowledge bases" can help individual operators preserve and grow their expertise
* The importance of gratitude and recognition in a high-pressure, problem-solving culture
About the Guest:
Carly Monzo is a Supply Chain & AI Strategist with experience across the full spectrum of international logistics. She has worked for freight forwarders, consulting firms, and startups before founding her own fractional consulting and coaching practice, ExFreighters. There, she helps teams "speak forwarder," streamline invoice auditing, and strengthen vendor relationships. In addition to her consulting work, Carly focuses on equipping individual supply chain professionals with practical AI skills through her Substack, The Average User: Supply Chain Edition, helping them future-proof their careers and make their expertise irreplaceable.
Connect with Carly [https://www.linkedin.com/in/carlyrosemonzo/]
Explore ExFreighters [https://exfreighters.co/]
Read The Average User: Supply Chain Edition [https://carlymonzo.substack.com/]
Connect with Brian [https://www.linkedin.com/in/briansglick/]
Follow Chain.io on LinkedIn [https://www.linkedin.com/company/chain.io]
Supply Chain Connections
In Supply Chain, relationships come first. Learn about the unique Supply Chain Connections that make up the Chain.io partner and customer ecosystem.
Each of us has a unique journey through this industry. In each episode we focus on the individual, learning about how they got into the industry, what made them stay, and how they're overcoming the industry's biggest challenges.
