Operating at the speed of the consumer means meeting demand, no matter how great.
Rick McDonald, former Chief Supply Chain Officer at Clorox, shares how his team tackled the surge in demand during the COVID-19 pandemic while operating as an essential business. Clorox navigated one of the most challenging periods in supply chain history by limiting SKUs, prioritizing employee safety, and implementing effective change management strategies. Rick also shares insights from his remarkable career, including the importance of building strong relationships and embracing lateral career moves.
In this episode, you’ll learn:
Things to listen for:
(00:00) Meet Supply Chain Champion: Rick McDonald
(04:13) How Clorox tackled COVID-19 challenges
(09:08) Inventory management: Just in time vs. just in case
(12:58) Honesty and humility as a leader
(15:58) Why lateral moves can fuel long-term success 
(20:47) The one trait all great supply chain leaders share
(22:39) Overrated and underrated trends in supply chains
(24:10) Balancing human and digital assets for the future
Resources:
Connect with Rick: https://www.linkedin.com/in/rickmcdonald82/
Connect with Eric: https://www.linkedin.com/in/eric-fullerton-111ba71a/
Connect with project44: https://www.project44.com/