
In this episode, Dr. Maanda Tshifularo sits down with Ross Volk — a seasoned executive and respected voice in the travel and hospitality sector — to unpack lessons in leadership, resilience, and customer-centric innovation. From his early career moves to scaling MSC Cruises in Southern Africa, Ross shares practical insights on managing large teams, leading through uncertainty, and staying future-focused. Whether you’re in leadership, business development, or simply passionate about growth stories, this conversation is packed with gems you won’t want to miss.These are the 3 books he recommended: Long walk to freedom - Nelson Mandela
The 21 Irrefutable Laws of Leadership: Follow Them and People Will Follow You - John C. Maxwell
How to Win Friends and Influence People - Dale Carnegie