Welcome to another episode of Supercharged! This time we talk to Aya Ferguson, a Danish change expert, about her new service called 'Caught in the Middle' which helps middle managers go from 'stuck' to effective change leaders. In this episode Aya emphasises the importance of cultivating a people-centric work culture which equips managers with tools to promote employee satisfaction and engagement. From understanding the challenges faced by middle managers to encouraging a shift in mindset, this episode delves deep into the aspirations and realities of middle (and change) management. Together we explore the inherent difficulties middle managers face, focusing on the realm of Higher Education. Aya champions the need for continual support, mentorship and community as a means to reduce work isolation and increase productivity. We also talk about parallels between Denmark and the UK to gain a comprehensive understanding of various work environments and cultures. Listen in as we examine the dynamics of modern management and leadership, offering valuable insights for anyone looking to navigate change management.