Building Dream Clientele: Hanna Johnson's Journey

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Suite Independence | Building a Thriving Beauty Business

Kristin Kienzle

3 episodes

2 days ago

Welcome to Suite Independence, the podcast designed exclusively for established beauty professionals ready to transform their careers and build the salon business of their dreams. Hosted by industry veteran Kristin Kienzle, founder of Utopia Modern Salon Suites, this show is your essential guide to thriving independently in the beauty world. Kristin, with over 34 years of experience, understands the unique challenges and incredible opportunities you face. She created Utopia to be a supportive, inspiring community where independent beauty professionals can flourish, and this podcast extends that mission directly to you. Forget the styling tips; we're diving deep into the business and personal development aspects that truly empower your success. Each episode offers insight, inspiration, and clarity to help you succeed and build your career in a healthy way. Whether you're looking to grow your client base, refine your business strategy, enhance your financial literacy, prioritize your well-being, or ultimately own your own salon, Kristin shares the wisdom and actionable advice you need. Join a community dedicated to empowering beauty professionals to reach their full potential, ensuring their businesses thrive and afford them the lifestyle they desire. Tune into Suite Independence and start building the vibrant career and fulfilling life you deserve.

All content for Suite Independence | Building a Thriving Beauty Business is the property of Kristin Kienzle and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Building Dream Clientele: Hanna Johnson's Journey

Suite Independence | Building a Thriving Beauty Business

32 minutes

2 weeks ago

Building Dream Clientele: Hanna Johnson's Journey

Are you ready to transform your client relationships and build the business—and life—you truly want? Discover how to create an exceptional client experience, set boundaries, and even let go of clients who aren’t the right fit, all while growing a thriving, independent business. Hanna Johnson, owner of The Wicker Chair Salon & Boutique, shares her journey from commission salons to successful suite ownership, revealing the lessons, challenges, and mindset shifts that shaped her career. Whether you’re a stylist, entrepreneur, or anyone seeking more freedom and fulfillment, this conversation is packed with actionable insights and real talk about what it takes to succeed on your own terms.

Highlights

Hanna’s path from beauty school to independent salon ownership
The challenges and growth that come from early career experiences
How losing a job unexpectedly led to independence and business success
Building deep, loyal client relationships—and why privacy matters
Creating a premium client experience that goes beyond great hair
Balancing business growth with personal life and family
Raising prices, setting boundaries, and attracting your dream clientele
The importance of community and mentorship in an independent business model
Navigating difficult client situations and knowing when to say goodbye
Using AI tools for professional communication
Why supporting others in your industry leads to collective success

Chapters

0:00 — Introduction & Hanna’s background
0:52 — Meet Hanna Johnson: Journey in Hairdressing
1:41 — Starting Out: From School to Commission Salon
2:08 — Challenges and Growth in the Early Years
4:11 — The Turning Point: Going Independent
6:58 — Building Client Relationships
9:11 — Creating a Premium Client Experience
14:24 — Balancing Business and Personal Life
17:49 — Raising Prices and Client Retention
19:15 — Dealing with Difficult Clients
22:07 — Using AI for Professional Communication
24:29 — The Importance of Community Support
27:03 — Mentorship and Business Growth
30:28 — The Benefits of Independence
32:07 — Conclusion and Final Thoughts

Resources Mentioned

Paul Mitchell Schools
Paul Mitchell Cosmetology Schools
Wichita Chamber of Commerce Small Business of the Year Award
Wichita Chamber of Commerce

To learn more about Utopia Modern Salon Suites, visit our website at https://utopiamodernsalon.com/ or follow us on Instagram, Facebook and LinkedIn!

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