SuccessAF Series 3 Episode #2 - Developing & Honing Your Business Acumen As A CSM

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SuccessAF

Customer Success Podcast

28 episodes

1 week ago

Welcome to SuccessAF! This Customer Success podcast series will explore a variety of Customer Success topics and challenges. In these short, insightful discussions and interviews we will also explore multicultural nuances that influence Customer Success offerings.

Careers

Business

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Careers

Business

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SuccessAF Series 3 Episode #2 - Developing & Honing Your Business Acumen As A CSM

SuccessAF

15 minutes 36 seconds

3 years ago

SuccessAF Series 3 Episode #2 - Developing & Honing Your Business Acumen As A CSM

Business acumen and professional maturity develops during your Customer Success practice. How do professionals develop business acumen to bring value to their roles and customer conversations?

In this episode, we discuss how to hone your business acumen, with some tips from Amazon's STAR method of interviewing.