SuccessAF Series 2 Episode 10 - Technical Customer Success & Account Management

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SuccessAF

Customer Success Podcast

28 episodes

1 week ago

Welcome to SuccessAF! This Customer Success podcast series will explore a variety of Customer Success topics and challenges. In these short, insightful discussions and interviews we will also explore multicultural nuances that influence Customer Success offerings.

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Business

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Careers

Business

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SuccessAF Series 2 Episode 10 - Technical Customer Success & Account Management

SuccessAF

19 minutes 14 seconds

3 years ago

SuccessAF Series 2 Episode 10 - Technical Customer Success & Account Management

In our final interview, Jonathan who is a Technical Account Manager at Gitlab discusses the technical aspects of Customer Success Management. We explore aligning business and technical requirements for a customer to achieve their desired goals and objectives.

What do Monoliths, Microservices, and Modern Lux have to do with Customer Success? Listen to this episode to find out.