🎧 Episode Summary: In the final installment of the Tough Talks series, SHI Ambassador John Barr sits down with Jacob Kosior, a seasoned student housing operator turned VP at Elise AI. They explore the real-world challenges of implementing AI in property management, tackle the underestimated difficulties of change management, and dig into leadership development within the student housing space. With a candid discussion full of humor, insights, and hot takes, this episode is a masterclass in staying relevant and resilient in a fast-changing industry.   🕒 Timestamps & Topics: 00:00:16 – Sponsor message from Campus Technologies 00:03:32 – John Barr’s AI concierge pilot at Dinerstein 00:06:27 – Elise AI roll-out and company-wide tech stack adoption 00:06:59 – AI skepticism to believer: anecdote from Dinerstein’s president 00:10:42 – Reactions to Google's AI-generated video demos 00:12:07 – Introducing guest Jacob Kosior and his career shift to Elise AI 00:15:50 – Jacob’s role in bridging operations with AI strategy 0:19:54 – Industry's hot take: Tech ≠ the hard part, change management 00:23:32 – Acquisitions vs. New Developments: Which is harder? 00:28:21 – Career advice: Be the first to learn the new tools 00:30:40 – Delegation, growth, and the myth of the “easy corporate job” 00:32:53 – Jacob’s reflections on growing through varied roles 00:34:41 – Outro: the glue that keeps people in Student Housing 00:38:11 – SHI Ambassador Program: why to apply 00:40:52 – Upcoming events & opportunities   💡 Sponsor Spotlight: Campus Technologies Campus Technologies is your trusted partner for delivering enterprise-grade wired and wireless internet for student housing communities. With nearly 25 years of experience, they offer fast, reliable internet and top-tier managed IT services to enhance both resident satisfaction and operational efficiency. 👉 Download their latest white paper 👉 Learn more at CampusTechnologies.com   🔗 Resources & Mentions: Elise AI – https://eliseai.com Shop Talk (Monthly Webinar) – https://www.shoptalk.info Bisnow Student Housing Summit - Atlanta – https://www.bisnow.com/events/atlanta/student-housing/atlanta-student-housing-higher-education-summit-8990 National Multifamily Housing Council (NMHC) Student Housing Conference – https://www.nmhc.org/meetings/calendar/shc/2025-nmhc-student-housing-conference/ Hi, How Are You Project (mental health nonprofit) – https://www.hihowareyou.org